Quality and Safety Associate - Mackay

Applications are sought for a Quality & Safety Associate at the Mater Private Hospital Mackay.

About the role

The Quality & Safety Associate (“QSA”) is responsible for activities as delegated relating to Quality and Clinical Safety Management, and accreditation, across the hospital/service, which are essential to the licensing, service level agreements and contracts.

What you’ll be doing

• Provide support to Hospital/Service Quality and Safety Manager and clinical department managers to implement quality and risk management systems and improve quality and safety outcomes;
• Provide support to Hospital/Service Quality and Safety Manager and department managers in incident and complaint investigation and coordinate actions to prevent recurrence;
• Support/ facilitate the implementation of innovation and systems improvement that eliminate/reduce patient harm;
• Work collaboratively with other clinicians to facilitate process improvement strategies that support patient safety and the achievement of quality and safety goals;
• Collect and analyse patient safety and clinical outcome data to evidence the effectiveness of the quality and safety system;
• Support the Hospital/Service Quality and Safety Manager to improve the effectiveness of the quality system and monitor compliance with policies, the implementation of corrective and preventive actions and survey recommendations;
• Work in collaboration with the Hospital/Service Quality and Safety Manager and Hospital Leadership Team to coordinate the implement recommendations arising from root cause analysis or other system or case review;
• Provide education / training related to quality and safety, incident investigation and management and the use of Incident reporting tools as required;

About you

Essential qualifications

• Qualifications in a related discipline

Desired qualifications

• A clinical background with at least 5 years front line experience; and intermediate or advanced skills using the Microsoft Office suite.

Experience

• Demonstrated knowledge of and experience in health service delivery with appropriate clinical knowledge, experience and skills is essential including a basic understanding of care processes provided in multiple areas of the hospital;
• Experience in health care accreditation and regulatory requirements;
• Demonstrated experience in quality improvement initiatives and their practical application in the achievement of customer service/ delivery needs;
• Demonstrated experience in advanced analytical skills to trend and interpret data and provide reports on data / information used for projects, evaluation and process improvement activities; and
• Demonstrated experience in developing working relationships to achieved identified outcomes and an ability to work effectively as part of a multidisciplinary team.

Why join us?

Mater is Queensland’s largest and most innovative not-for-profit healthcare service, providing care for almost 700,000 patients a year across a network of 11 hospitals.

We are a leader in healthcare, education and research — and that’s because we employ exceptional people. #MAKEYOURMATERMOVE

• Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay.
• Access to package meal and entertainment expenses via salary packaging
• Access to leading education and professional development via Mater Education
• Access to our Employee Assistance Program and on-site pastoral care teams
• Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
• Discounted food and beverage at various campus cafés and coffee venues

On submission of your application please include a current curriculum vitae and a covering letter specifying why you believe you should be considered for this career developing opportunity.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Other information

This part-time role will be performed Monday to Friday with an expectation that hours are across 4 to 5 days, however, may vary depending on operational need. Mater recognises the importance of work-life balance and can accommodate flexible work arrangements where possible.

We offer a competitive salary plus superannuation and not for profit salary packaging of up to $15900 per annum.

TO APPLY: Please submit a current curriculum vitae and a covering letter specifying why you believe you should be considered for this career developing opportunity to Karen Williams, Quality & Safety Manager via email at Karen.williams5@mater.org.au