People Experience Partner - [Archived Advertisement]

People Experience Partner

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?  

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members.   

Last year, we connected with 1.2 million Western Australians including:  

• 340,000 people through first aid training, education and engagement,  
• 362,000 people who received care close to where they live and work,  
• 410,000 received trusted transport and emergency care when they needed it most. 

A job to be proud of:

St John WA is currently looking for a People Experience Partner to join our newly formed People Innovation and Experience team. This is a full-time permanent position based at our Belmont State Office.

Reporting to the People Experience Manager, the successful candidate will be responsible for the development and maintenance of programs and initiatives that improve the people experience across the employee lifecycle at St John WA. Using human centred design, the position will identify gaps and improvements and will work to optimise and enhance touch points, putting people first at every step with the goal of improving attraction, satisfaction and retention.

What you’ll do:

• Develop organisational wide strategies, programs and initiatives to improve people experience. Examples of projects include recognition, employee value proposition, onboarding and offboarding and flexible working.
• Gain insights into the needs, preferences, and pain points of team members at each stage of the employment life cycle.
• Ensure people experience strategies and initiatives align with overall strategy and business objectives.
• Conduct workshops and design thinking sessions, fostering collaboration and innovation to address people experience challenges and produce solutions.
• Contribute to event planning with the corporate events team.
• Establish metrics and KPIs to measure the impact of implemented solutions on satisfaction, engagement, productivity and retention.
• Collaborate with Volunteer teams to share people experience information to enhance the volunteer journey and lifecycle.

What you’ll need:

• Experience in HR in corporate, health, community or commercial based sectors.
• Relevant Tertiary qualification in Human Resources, Psychology, or related discipline (desirable).
• Strong problem-solving and organisational skills.
• High attention to detail.
• Excellent written and verbal communication skills.
• Demonstrated experience working as a specialist within a large, complex environment.

What’s in it for you?

The successful candidate will join an innovative and supportive team along with:

• $550 Health and Wellness reimbursement
• 17.5% annual leave loading
• Corporate Uniform
• Competitive Remuneration Package
• Salary Packaging Options – This allows you to allocate a portion of your annual pay towards expenses before it is taxed, resulting in more money in your pocket.
• Free Emergency Ambulance Cover
• Free First Aid Training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now". Applications must include a detailed cover letter outlining your motivations for this position and resume.

Alternatively, if you have any questions, please contact Passang Dema – Talent Sourcing Consultant at passang.dema@stjohnwa.com.au

Applications close on Sunday 18th August 2024 at 6:00pm.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves. 

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants. 

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John. St John may begin the shortlisting process prior to the closing date.