Event Manager - Margaret Court Arena
Melbourne & Olympic Parks (View other jobs from this organisation)
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Event Manager - Margaret Court Arena
About the role
Melbourne and Olympic Parks (M&OP) are seeking an experienced and dynamic Event Manager to lead the planning and delivery of exceptional events at Margaret Court Arena within our vibrant precinct. Reporting into the Venue Manager, the successful candidate will oversee all aspects of event operations, ensuring excellence in customer experience, safety, security, and operational efficiency. You will be a key player in a high-performing team, driving innovation, managing a diverse range of stakeholders, and ensuring that events run seamlessly, providing world-class experiences to all guests.
What you’ll have the opportunity to be involved in
Event Delivery
Lead large teams and manage multiple functions at events, including operational planning, safety, and workforce leadership. Assume Duty Event Manager responsibilities in the absence of venue management.
Event Planning
Assist in the planning and coordination of events, ensuring all operational requirements and risk management plans are met. Develop workforce strategies to optimise event outcomes.
Customer Experience
Ensure the delivery of top-tier customer service, addressing client and guest needs while maintaining high standards of safety and legislative compliance.
Commercial Management
Manage event budgets, optimise commercial returns, and identify opportunities for operational efficiencies.
Risk, Security & Safety Management
Lead safety and security planning for events, working closely with external stakeholders like security teams, emergency services, and law enforcement.
Strategic Leadership
Collaborate with internal business units to drive operational improvements and contribute to long-term strategic goals.
Team Coaching & Development
Lead, coach, and mentor the Event Workforce, fostering a culture of high performance, teamwork, and continuous learning.
What you will bring to the role
- Experience: You’ve got proven experience in event planning and delivery, especially in high-profile environments like arenas or stadiums. You’re well-versed when it comes to event production, from staging to AV, security, and guest services.
- Leadership Skills: You thrive in leading large teams, coaching and mentoring your colleagues to success, while remaining calm under pressure.
- Attention to Detail: You’re a natural planner, with exceptional organisational skills that allow you to juggle multiple tasks without missing a beat.
- Qualifications: You hold relevant certifications (CI, Security License, OH&S, Fire Warden, etc.), and your experience with high-profile events sets you apart.
- Desirable: Experience with event management software (like EBMS) and tertiary qualifications will be highly regarded.
If you are a passionate event management professional ready to lead and create memorable experiences, apply today!
Please note, applications close on Monday, 20th January 2025.
A bit about us
Melbourne & Olympic Park is an iconic, multi-venue precinct with few parallels globally. We showcase Melbourne to the world during the Australian Open and deliver hundreds of entertainment, sporting, and community events each year across our world class venues.
At M&OP we are passionate about delivering world class customer experiences to every person, every event, every time. How do we do this? By seeking out the best talent to build a high performance, integrated team who are passionate about creating exceptional experiences for our guests.
Job Summary
- Closing Date:
- 20 Jan 2025
- Location:
- VIC - Melbourne
- Work Type:
- Full Time
- Category:
- Events Management