Employee Experience Coordinator

Employee Experience Coordinator

Tennis is part of Australia’s cultural heritage; it contributes to the social cohesiveness of our communities and provides a safe, healthy, and social environment for Australians of all ages and abilities. At Tennis Australia (TA) we are passionate about what we do, and we have ambitious plans for how we can continue to grow our game and the positive impact it can have on society. Within our People team, we are currently seeking our next Employee Experience Coordinator at Tennis HQ on a permanent, full-time basis.  

Fostering a workplace that is diverse and equitable is a high priority for Tennis Australia. We strongly encourage women, Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a disability and people from culturally diverse backgrounds to apply.

About the role

Reporting to the Leadership & Capability Advisor, this role will be responsible for:

• Acting as first point of contact for all enquires related to Leadership Development & Employee Experience (LD&EX) 
• Maintaining, and assisting with content development, for hubs/pages, ensuring currency, accessibility and a great user experience
• Working with our Participation DEI team to deliver internal DEI awareness and activities and learning programs
• Organising organisation social calendar events with the Tennis Together program for TA and liaise with Member Associations re budget for TT activities
• Liaising with learning compliance content owners to ensure strong compliance performance
• Working with relevant stakeholders to develop and enhance the employee experience journey
• Supporting Australian Open Workforce Program Lead with AO and Summer of Tennis review, planning and delivery

About you

To be successful in this role you will:

• Demonstrate self-motivation with the ability to work collaboratively in a team environment
• Strong interpersonal skills and an approachable manner with the ability to build collaborative relationships with all team members and stakeholders
• Ability to communicate effectively by e-mail, in writing, face to face and on the phone
• High level of attention to detail and outstanding organisational and time management skills
• Demonstrated ability to plan work programs, prioritise tasks and meet deadlines
• The ability to make decisions when required and ensure tasks are followed through to completion
• Sound IT competency – experience with Microsoft Office 
• A confident, can-do attitude and a customer-service orientation to resolve/respond to enquiries
• Display creative skills and innovative thinking
• Previous experience in coordinating training, events, and information sessions (desired)
• Experience using a HR Information Systems (HRIS), particularly Workday is advantageous
• Hold (or be willing to obtain) a current Police Check and Working with Children Check
• Preparedness to be flexible regarding working hours and arrangements relating to work associated with Tennis Australia

What’s to love?

• Career development with a range of formal education and on the job training opportunities
• Tickets to the Australian Open
• Superbox tickets to concerts and events at Rod Laver & Melbourne Arenas
• Monthly health & wellbeing activities through our Thrive program
• Onsite gym & tennis facilities
• Flexible working practices
• Free car parking
• Salary packaging
• A range of discounts from our sponsorship partners

To Apply

If you think you’re up to the challenge, we’d love to hear from you! For more information and a copy of the position description, click here. Submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered and we will be reviewing as they come in so applications may close early. 

If you need assistance or adjustments to fully participate in the application process, please contact recruit@tennis.com.au.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen. 

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.