People & Culture Manager
About the Business
Rydges South Bank is part of EVT (Entertainment, Ventures & Travel), an Australian-owned company with over 100 years of experience in hospitality, entertainment, and leisure across Australia and New Zealand. Our award-winning 4.5-star hotel features 304 rooms and suites, multiple food and beverage outlets, and conferencing facilities, all situated in the vibrant South Bank area next to the Brisbane Convention & Exhibition Centre.
Our core values of Empowerment, Possibilities, and Community guide us in making each day better for our customers, team, and community.
Benefits & Perks
- Incredible team member discounts from your first day on-the-job
- Up to 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo, Independent Collection and more
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more
- Discounts through partnerships with JB HiFi, Specsavers, AH Beard, Les Mills+ & Vittoria Coffee
- Awesome winter and summer savings and discounts at Thredbo.
- Gym membership discounts
- Free access to counselling, wellbeing, financial, dietary and legal coaching through our Employee Assistance Provider
- Rapid career growth opportunities through our EVT network
- Local community involvement, volunteering and charitable giving
- Australia and NZ’s largest and most diverse experiences company
Skills & Experience
- Tertiary qualification in Business and Human Resources (preferred)
- Similar leadership roles within the hospitality industry (highly regarded)
- Demonstrated experience and understanding of the Hospitality Industry General Award (HIGA), Australian employment legislations and industrial relations
- Experience working in high volume environments with the ability to flex between strategy and operational execution
- Ability to lead, motivate, train and coach others
- Proficiency in Microsoft Office and eagerness to learn new software and systems
- Excellent verbal and written communication along with project management skills
- A high level of professionalism and immaculate personal presentation
- Return to Work Coordinator qualification (preferred)
- Prior experience working with P&C Functional teams such as L&D, Talent Acquisition and WHS
- Prior experience with HRIS systems and data analytics to drive informed people decision making
Key Responsibilities
- Provide Strategic Direction for all P&C related activities.
- Lead P&C projects with the support of the General Manager and leadership team.
- Compile analytics and reports for each end of month meeting for Hotel owners.
- A Culture Champion and leader throughout the business.
- Deliver operational support including but not limited to recruitment strategies, deliver on-boarding, learning and development strategies, award compliance, performance management and health and safety.
- Collaborate with industry organisations to create opportunities in developing and attracting future hospitality superstars.
- Be fully conversant in relevant legislation, industry trends and best practice.
- Coach and guide leaders on all people engagement matters
- Coach and guide leaders on end to end performance management matters
- Conduct new employee inductions and maintain employee records including employee files, training records, visa information and compliance certification.
- Provide support and coordinate WorkCover case.
- An understanding of preventative WHS culture and effectively managing claims that do arise
- This position will also be a member of the EVT AU / NZ P&C Team and will have the opportunity to lead P&C projects and initiatives including the implementation of Dayforce HRIS
About the Role
We are seeking the expertise of a motivated Human Resources professional to engage in supporting and developing our diverse team of hospitality superstars. Reporting to the General Manager, you will join a Senior Leadership Team of 10 Managers supporting and guiding a workforce of 230+ team members.
In this integral executive level role, the People & Culture Manager sets the standard for the wider team, working to enhance workplace culture through planning, developing, training, implementing and evaluating all employee relations policies, programs and practices.
This role is ideal for a people focused professional with a passion for hospitality, highly analytical and adaptable to an ever-evolving operation. The candidate should have a growth mindset and can do attitude, possess a keen eye for detail with the ability to build and maintain positive relationships with stakeholders at all management levels.
Learn More:
Join Rydges South Bank and be part of a team that values growth, inclusivity, and making every day better!