The DTA says it has plans to revolutionise government procurement.

In a move to enhance the procurement of digital and ICT services, the Digital Transformation Agency (DTA) has announced its plans to replace the existing Digital Marketplace in 2024. 

The agency has dedicated considerable effort to conducting research to address the challenges faced by users and create a new marketplace that better caters to their needs.

To achieve this, the DTA embarked on an extensive discovery process, engaging with various stakeholders including government buyers, sellers, industry groups, and internal staff. 

The agency also sought insights from counterparts in other states, territories, and international governments to understand best practices. In addition, they meticulously reviewed over a thousand pieces of user feedback regarding the current marketplace.

By combining all the gathered information, the DTA says it has gained a comprehensive understanding of the strengths, weaknesses, and pain points of the existing system. 

DTA Director Anthony Conway says the agency is focused on designing a marketplace and BuyICT platform that deliver an exceptional user experience. 

Furthermore, they aim to introduce measures that enhance the value, transparency, and integrity of using contractors and consultants across government.

Conway further elaborated on the ongoing research and development efforts, highlighting five key objectives for investigation. 

These include achieving value for money through a robust and competitive panel, ensuring transparency in ICT labor hire and professional services procurements, improving equity and participation for small-to-medium enterprises and Indigenous businesses, simplifying the process of government engagement with the ICT industry, and establishing a reusable approach to purchasing digital products or services.

In early 2024, an approach to market for the new marketplace will be released. Sellers interested in participating are advised to register for AusTender to receive notifications when the tender is made available.